Updated: Wed Dec 8 19:57:40 UTC 2021

Why Loyalty Programs Are Crucial For Building Customer Trust And Loyalty?

Loyalty programs |

Customer loyalty programs are an important part of customer experience. It is a crucial part of a company’s strategy to keep existing customers happy and interested in the business. Dedicated loyalty programs serve as a driver for loyalty, customer retention, and profits. It incentivises repeat purchases. Repeat purchases from existing customers yield a greater revenue […]

Churn Rate – Listen To Your Customers To Reduce Churn Rate

Customer retention |

The secret to a business’s success is a fine balance between customer acquisition and customer retention. The mistake that most businesses make is to stay focused on customer acquisition. No doubt that customer acquisition is important for a company’s bottom line, but even more important than that is retaining your existing customer. Lowering the churn […]