Updated: Sun Apr 14 14:38:06 UTC 2024

Churn Rate – Listen To Your Customers To Reduce Churn Rate

Customer retention |

The secret to a business’s success is a fine balance between customer acquisition and customer retention. The mistake that most businesses make is to stay focused on customer acquisition. No doubt that customer acquisition is important for a company’s bottom line, but even more important than that is retaining your existing customer. Lowering the churn […]